Terms + Conditions

 

We are absolutely thrilled to begin coaching your student! At Rooted, our mission is to create a safe environment where students are able to gain an individually tailored, deeper musical understanding through purposeful teaching and community. However, we do have policies in place that help us effectively lead Rooted.

 

Monthly Rates / Registration Fee / Events Fee

Monthly fees cover lessons only. However, we also offer many other activities and performance opportunities: one recital in May, opportunities to play in our Family Worship Gathering in the Fall and/or Spring semesters, and opportunities to serve local nursing homes throughout the year. We love being able to create opportunities for our students to lead others using their gifts as it develops so much in them from a musical stand point, but also from a leadershIp stand point.

In order to be able to continually provide these events, each family (not per student) with students participating in an event will be charged a $35 events fee, which covers participation in any other event through July 2018. This will allow us to do what we need to do effectively and for a long time to come.

 

Monthly Lesson Rates:

30 minute weekly private lesson: $120/mo

45 minute weekly private lesson: $180/mo

60 minute weekly private lesson: $240/mo

Rates are based on a 4 week month. Some months may contain 5 weeks and will alter monthly tuition.

​There is a one-time registration fee of $50 for all students upon enrollment and students who have discontinued enrollment for more than three months.

 

Monthly Payments

Monthly fees are to be paid for the upcoming calendar month by automatic withdrawal. Upon registration, via our website, you will be asked to put in credit card or bank account information for monthly withdrawal. Monthly withdrawals will occur on the 1st of each month. Cards that are declined will need to be updated at your earliest convenience, as a fee of $10 will be added on to the monthly tuition if payment is not received by the 10th.

 

Missed Lessons

Some music schools and music stores do not offer makeup lessons for missed lessons. We do so as a courtesy to our students. We request that you provide us with 48 hours written notice (via email @ [email protected]) for missed lessons to gain eligibility for a makeup lesson.

Make-ups are scheduled at the convenience of the coach and student and are valid for three months from the date of the original missed lesson. Make up lessons may be split into incremental minutes spread over time or as time added on to existing scheduled lessons. Lessons can be “made up in advance” with sufficient notice and if mutually agreed by the student and coach.

Coaches are not required to make up lessons with less than the requested notice. Missed make up lessons will not be made up. We do not honor makeup lessons when a student quits. No credits or refunds will be given for missed lessons with insufficient or no notice from the student. 

​Coaches missing lessons are required to provide Rooted Music Coaching with seven (7) days written notice (via email @ [email protected]) and provide a substitute approved by Rooted if possible. If they fail to do so, then the coach must make up the missed lesson or Rooted will refund the cost of the lesson to the student. Any coach continually missing lessons will not work at Rooted, and Rooted will work with the student to find an acceptable replacement coach. 

 

BREAKS + CLOSINGS

Tuition will be prorated accordingly for the following:

Good Friday

Memorial Day

Fourth of July

Labor Day

Thanksgiving Break – November 22, 23, 24

Christmas Break – December 25 thru January 1

 

We do not take a Spring Break at Rooted, but you may ask for a makeup lesson if you follow the 48 hour cancellation guideline.

 

Summer Lessons

We offer lessons throughout the summer months (June & July). Students will keep the same time slots as they had during the school year, unless a change is specifically requested. If lessons are discontinued during the summer, there is no guarantee that the slot will still be available in August again.

 

Discontinuing Lessons

Lessons can be can canceled at any time. Families will not receive any refund of payments previously made. For instance, if a student cancels on the 3rd and they've paid on the 1st already, no refund will be given. Though we will make every effort to work with students leaving Rooted and/or planning to return after a break, we cannot hold or guarantee lesson time slots for students discontinuing lessons for more than one month.

 

Should you have any questions about our fees and policies, please email us at [email protected] or call 470-289-1291 to speak with our staff or leave a message. Someone will follow up with you as soon as possible. 

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